Jeanie K. K. Dunn

Editorial leadership and content strategy

Candelabra
Portrait of a woman in a black dress
Open book on a chair
Typewriter

Preface

Jeanie Dunn is a writer and editor with a background in editorial strategy, content marketing, and customer education. Since 2018, she's developed editorial programs and shaped brand storytelling for technology companies including Squarespace, Acuity Scheduling, Yotpo, and Managed by Q (acquired by WeWork).

Often described as a black cat, you might find her admiring the birds through a window, then, when you least expect it, darting through a door left open an inch too wide. Before you know it, she's jumping from a plane, floating in a hot air balloon, roaming the dripping innards of the catacombs, or hitching a ride on a horse. That curiosity has shaped her career, too.

Her work has spanned everything from small business operations to the intricacies of ecommerce and customer retention. She's collaborated with product and marketing teams to turn complex ideas into useful content for audiences across publications, producing sponsored pieces for outlets such as TechCrunch, Adweek, Morning Brew, Glossy, Retail Dive, The Drum, and eMarketer. Before moving into SaaS, she began her career in book publicity for New York Times bestselling authors.

When she's not writing fiction that a fellow writer once described as “freaky” (an honor), she's developing strong opinions about what everyone should watch next.

Quill in ink

Featured Work

01

Customer Stories

02

Research & Insights

03

Campaigns & Digital Programs

04

Evergreen Advice

05

Product Promotion

06

Sponsored Content

Samoyed at The Westminster Kennel Club Dog Show
Samoyed at The Westminster Kennel Club Dog Show
Boxer at The Westminster Kennel Club Dog Show

A defining chapter

Dog-eared for a reason

Acuity Scheduling ad on the Jumbotron at Madison Square Garden

Launched an experiential partnership with The Westminster Kennel Club, leveraging an historic dog show for a multichannel storytelling campaign that connected Acuity Scheduling with pet professionals through original reporting, print and digital advertising, and live event experiences.

Bull terriers lined up at The Westminster Kennel Club Dog Show

The back of the book


“She’s an exceptional writer and a wonderful storyteller, with an ability to create cohesive and engaging content for anyone.”

Michaela, Former Colleague

“She is as creative as she is business-minded. During my time working with her, I've seen her area of the business simply explode because of her content and copywriting. Without fail, every time I read Jeanie's writing, I immediately recognize it as her own — it's sharp, smart, and truly inimitable.”

Cecilia, Former Colleague

“Anyone would be lucky to have Jeanie on their team — creative, adaptable, and always striving for excellence.”

Maggie, Former Colleague

“She is an extraordinary writer, and her work shows it. I’ve had the pleasure of watching Jeanie manage a team of writers, and no matter how big the challenge, she always remains calm and helps everyone around her rise to the occasion.”

Suz, Former Colleague

“She quickly grew into an expert in the new domain, producing informative and engaging content that converted and drove more leads. She excelled at creating versatile content and building a cohesive content strategy.”

Elena, Former Colleague

“A true content queen. She miraculously and professionally manages one million projects all at once, and she consistently produces such incredible content that I am just in a constant state of awe and admiration for her. She's also a Lord of the Rings fanatic, which is the energy we all need.”

Suz (again)

“At all times Jeanie was consistent, dedicated, and applied her sharp intellect and comprehension to the given tasks, often briefed in a haphazard and eclectic way. I have felt a real gap since her departure as I knew I could rely on her 100% to do what she said she would do and offer solutions for content related challenges.”

Melissa, Former Manager

“Her natural motivation and eye for detail is also a considerable talent.”

Ashwell, Former Colleague